PHP Helpdesk Software will be of great value to your company. IT Service Management tools will eventually be replaced by free PHP Helpdesk software that can manage all your ITSM needs. This will show how you can easily implement already made tools into your environment or even use ASP Helpdesk Software to manage your PHP enabled sites. Take a good look at our sponsors and click your way to a new PHP Helpdesk Software solution.
Your goal will be to find a free software solution that can support all processes mentioned in ITIL ver. 3 books and make sure the PHP CMDB is supported by 3rd party programs. Data imports are important to make a PHP Helpdesk Software Solution work as intended.
You new software can be found at various sites around the internet or by asking ITSM related people already using PHP Helpdesk Software. I have had positive feedback from many users already.