PHP Helpdesk Software

The Open Source threat is growing and PHP helpdesk software is now interesting as help desk management software. With ITIL 3 on the market, a ongoing help desk resume and review is needed.

Heat Help Desk

Posted by Arthos
FrontRange HEAT Help Desk is produced for small to midsize companies and gives the users quick entries and forwarding of incidents. Heat is a very cheap but effective solution that can manage most of the ITIL processes. HEAT can be configured and customized even with low skill level. This service management software is very popular with midsize companies because of the reasons above.
Posted on: 10/8/2008 at 11:36 AM
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